I email the Comfort Click customer service using an email address I found on their website. This is my email:
Wed, Dec 27, 2017 at 4:50 AM
Dear Customer Service,
I received it as a gift from Santa, cause he shops at Dollar General like every other person. When I opened my gift on Christmas day, read the instructions, and put it together imagine my surprise that this $20 belt, I have never paid that much for a belt before, didn't work the way the box advertised. Down on the bottom there is a orange circle with a shield that has a lock in the middle. Underneath that it says "Secure - will not loosen or stretch." When I put it on it did loosen. There was way too much room where the Zip-tie like feature was so the belt would push up ever so slightly to just slip right past. The most expensive belt I have ever got just became a false advertisement.
You know how when you have a ring that is too big you wrap some yarn around the underside and then it fits perfect? Well that is what I had to do to get your belt to work for me. I had to alter your product, that was suppose to already work, to make it actually work. So... ya... that is my experience with your product. Over all good belt... after I fixed it. Maybe you could look into improving this problem in the future.
I did not receive a response. But hey, I got my belt to work and I didn't even pay for it. It's all good, right?
Comment your opinion or experiences with this belt.